Canyon Lake, CA

Heating Maintenance Performed Upon arrival system is working and operational. I began my maintenance at the outdoor heat pump unit, I broke it down and cleaned the coil removing dirt and debris. I checked and tightened electrical connections. I inspected the heating components for proper operation and wear. Amp draws were taken. I then proceeded to the three indoor blower units. temperature splits were taken, electrical components were inspected for wear and amp draws. Filters have been washed and reinstalled. Blower housing and wheel was inspected for balance and dust build up. Air supply was measured. Inspected safety switches as well as inspected home for fire and carbon monoxide detectors. Upon inspection of the outdoor unit I found there to be no form of electrical protection, recommend adding surge protection to the outdoor unit to protect the sensitive electrical components contained within. Upon departure system is working and operational.

Performed maintenance on a 2013 heat pump. Heating temperature split is 33 degrees. Indoor coils were cleaned. Filter was replaced with a customer provided merv 16. Refrigerant pressures were checked in cooling, the levels look low with a 1.9 subcool. Outdoor coils were chemically cleaned. Outdoor components were measured and recorded. Condition was discussed with homeowner. Customer stated he is going to contact a friend for better pricing. System is operational.

Upon arrival performed heating tune up. Washed outdoor coils. Secondary motor control is in range. Compressor amperages are in range. Replaced filter. Ducting is original tk home. Ducting connections have no seals. Client said to email over everything. If client is ready to replace ducting, call office to get air flow engineer. Thermostat in working order. Coils are clean. System is operational upon departure.

Upon arrival performed heating tune up. Washed outdoor coils. Secondary motor control is in range. Compressor amperages are in range. Replaced filter. Ducting is original tk home. Ducting connections have no seals. Client said to email over everything. If client is ready to replace ducting, call office to get air flow engineer. Thermostat in working order. Coils are clean. System is operational upon departure.

Upon arrival performed heating tune up. Washed outdoor coils. Secondary motor control is in range. Compressor amperages are in range. Replaced filter. Ducting is original tk home. Ducting connections have no seals. Client said to email over everything. If client is ready to replace ducting, call office to get air flow engineer. Thermostat in working order. Coils are clean. System is operational upon departure.

Upon arrival performed heating tune up. Washed outdoor coils. Secondary motor control is in range. Compressor amperages are in range. Replaced filter. Ducting is original tk home. Ducting connections have no seals. Client said to email over everything. If client is ready to replace ducting, call office to get air flow engineer. Thermostat in working order. Coils are clean. System is operational upon departure.

Customer reports system taking 3 hours to heat from 69 to 73 only in the mornings. Heat pump with electric strips. His electric bill has increased significantly since I fixed the heat strips last month which is normal. At today’s visit the house was 73. It got up to 76 within 20 minutes with a 25 degree split. Customer wants another visit in the morning.

Checked system operation, tested both modes. Inspected unit for noises. Amperage is rated for 12 amps for the compressor, the meter read 7 amps, which indicated the unit it running properly and not drawing too much power to cause a noise. Sprayed down the condenser coil as it was a little bit dirty. The noise appears to be the normal transition from Stage 1 to Stage 2.

Performed warranty call. States there is a buzzing noise coming from the unit and it is loud inside the home. Cycled system for heat. Buzzing noise is normal and is coming from the compressor due to system being a heat pump unit. Unit is heating correctly and working fine. Unfortunately the buzzing noise from the compressor is inevitable and compressor sounds healthy and normal. System is operational upon departure.

Low voltage wire repair and system testing

Performed diagnostic on a 2013 Maytag heat pump. Customer states taking many hours to raise a few degrees. System blowing cool air when it’s cold outside. Refrigerant charge is ok. Found major burn marks on man control board. Heat strips were getting no voltage coming from the board. Replaced board under warranty. System was cycled with a good heating split. Heat strips are receiving proper voltage.

Upon arrival cleaned evap coil. Installed phenomenal aire. Installed customer supplied thermostat.

Performed service on a 2012 heat pump. Customer reports thermostat troubles, heat mode would turn on and off randomly. The thermostat would reset itself. When I checked the thermostat it was in Celsius and programmed for as conventional system. This has been doing this for quite some time. A new thermostat was installed and customer signed up for scheduled maintenance.

Diagnostic found auxiliary heat strips never receiving proper voltage to turn on. Heat pump operation is functional and creating a 20 degree split. Returning to install new control board.

Replaced defective high voltage conduit and tested equipment.

Tested equipment for operation on both modes, inspected package unit and measured supply temperatures.

Upon arrival found 2 systems. 1 package unit and 1 split system. The downstairs had almost no airflow. Went into crawl space and found most of the ducts completely disconnected. The evaporator coil was caked with dirt. Provided estimates to replace ducting. Clients moved forward with ducting and membership. Will be back on the 23rd to do install and cleaning.

Upon arrival, found 2 heat pump systems. 1 unit only runs heat. Found O wire getting 22v. Tested wires and found the o wire was damaged. Replaced it with a spare wire. Still no AC. found thermostat not wired properly. Fixed it. Still no AC. bypassed the thermostat with new wiring set up. Unit began to cool. Client had a spare thermostat. Installed new stat. Unit is operational upon departure. Client signed up on maintenance program.

The thermostats and equipment were rest and the system was tested for operation on auto, cooling and heating.

Programmed thermostat to heat pump from conventional Ac. Cut spliced and return duct In the attic to allow storage space. Strapped the duct and spliced with new flex duct tape. Tested system on both heating and cooling.

Tech arrived on site. Client had poor airflow to master bedroom. Inspected duct system, came up with multiple solutions to get more airflow into the bedroom. Client picked the plan where we add a dedicated supply duct run to the master with a new plenum. Client signed up on maintenance program.

Tech arrived on site. Started ac tune up of 2 systems. Cleaned outdoor coils and cleaned out electrical. Inspected motors. Downstairs ac was over amping. Upstairs fan motor is at max. Downstairs compressor is amping high for how cold it was outside. Refrigerant charge seemed low on downstairs unit, however it could have been due to the outdoor temperature. Both capacitors are low and will fail soon. Indoor units, both are resting on wood and not actual stands. Only form of drain protection is the emergency pan. No safety switches. Condensate lines do not have breather tubes. Indoor blower motor is leaking oil for the downstairs unit. Units do heat and cool properly but are consuming high power, causing high electrical bills. Both units are operational upon departure.

Job walk

Returned to confirm motor is again bad, this was ordered from Lennox and will be warrantied.

Adjusted the fan motor for the upstairs blower motor.