Cool Air Solutions has provided San Marcos CA air conditioning and heating solutions since 2006. Our services include installation, repair, maintenance and more for residential and commercial clients.
Read our reviews to see why your San Marcos CA neighbors call us first when they need help making or keeping their home comfortable.
for San Marcos, CA
Our Reviews by City
Excellent and friendly service
A - San Marcos, CA
Daniel answered all my questions to help me better understand our system and the services he was providing. He made great recommendations to help protect our investment and extend the life of our system. He was thorough, professional, and friendly. I know we're in good hands with Daniel and all of Cool Air Solutions. Highly recommend.
Tony - San Marcos, CA
Had a great experience with Shane. He was very professional, polite and explained everything in detail. He knew what he was doing and I am very pleased with the work.
Amy - San Marcos, CA
Good customer service
Amy - San Marcos, CA
Donald - San Marcos, CA
Excellent service, great technician
Arlene - San Marcos, CA
Cool Air replied promptly to my call for help with my furnace. The technicin, Luis Mendez arrived punctually, was friendly and respectful, and very knowledgeable. He quickly diagnosed the issue with my heating system, ordered the part and returned as soon as they arrived and completely repaired my furnace. The whole experience was very positive.
Excellent very prompt service!
Arlene - San Marcos, CA
Cool Air called me as soon as I submitted an email to Angie's List. Their technician, Luis was here first thing the next morning, diagnosed my problem and got repair underway immediateley. The girl on the phone--Ashley--was SO good--professional and friendly, and kept me informed throughout!
Lhardie - San Marcos, CA
Great customer service
Amy - San Marcos, CA
Very helpful and knowledgeable.
Great service and awesome company
Matthew - San Marcos, CA
The service was great. The technician was phenomenal.
Fantastic Service, Wonderful Experience
Wendy - San Marcos, CA
I think Michael and Daniel did an amazing job, very thorough. Michael explained everything to where it was easy to follow along with what he was saying. Both of them were kind, courteous, helpful and patient. Cool Air Solutions, Thank you very much!
Safe, efficient, helpful service
Andrew - San Marcos, CA
Jorge was knowledgeable, taking the time to patiently answer my questions, and making recommendations that helped me make an informed decision. I feel like our HVAC system is in good hands with Jorge and Cool Air Solutions. Quick, safe, professional service, and reliable customer service to back it all up.
Donald - San Marcos, CA
Hats off to George - top technician. Conscientious, great explainer ,should be valued employee.
Jim - San Marcos, CA
On time, informative.
The service Jorge offered was great. Very straight forward and clear
Matthew - San Marcos, CA
I like cool air solutions that is why I went back to them.
Cool air solutions re: Michael
Jose - San Marcos, CA
Great service call
Tom - San Marcos, CA
Amy - San Marcos, CA
Great crew! from sales to install to service
Rick - San Marcos, CA
I found your staff for sales install and service to be thorough, conscientious, and professional, the installers did a nice clean installation.
Leuella - San Marcos, CA
He was very nice friendly efficient knowledgeable I had no problem whatsoever with him
Leuella - San Marcos, CA
Very well very informative very kind
Quick service all good
Alice - San Marcos, CA
Luis found the problem, fixed it!
Lorna - San Marcos, CA
Armando - San Marcos, CA
Very Happy With The Service Of The Service Personal
Efficient & Timely Service
Richard - San Marcos, CA
Luke arrived an hour early! Of course he called to confirm we would be home... Service was friendly, efficient and he had the parts to make the repair on our home AC unit in 30 min. We are once again sitting in cool comfort.
Technician arrived on site and installed new s30 with smart hub. Thermostat would power on but there was still communication errors. Found that previous company had improperly wired zoning control board and wirings going to the indoor unit. Had to replace all low voltage wiring. The furnace connected and was heating. Still no cooling. Found a defective float switch that was cutting power to the outdoor unit. Bypassed it and the outdoor unit came on. Unit is now heating and cooling properly. Found no surge protection on the unit. These units are communicating systems with a total of 4 control boards. Expensive ones too. Itâ€™s strongly recommended that surge protection is installed on the equipment.
Tech arrived on site. Started combo tune up on system. Inspected furnace. Components are all in working order and clean. Ducting and insulation is older. Some ducts have small punctures In it, nothing major. Airflow is strong through the house. Temperature rise is good. Started cleaned condenser coils outside. Once cleaned inspected electrical. All components are working good. Temp split is good. Scheduled follow up call @ 2 to get CC for maintenance plan.
Installed drain pan, safety switch and re did condensate lines. Tested Lines with a gallon of water it is flowing good. System was operating at end of appointment.
Performed Furnace maintenance on a 1995 carrier. Systems temperature split is 65 degrees. Static pressure is high at .9. Inspected heat exchanger for hot spots or cracks which looked okay at thus time. Flame sensor was cleaned. Gas valve was tested. Condensate pan has still water in it, condensate lines need reworked and unclogged. Blower wheel is heavily rusted. Blower motor is ok. Battery cap for motor is out of range and replaced today. System was running at end of appointment. Returning with a drain pan and to slightly re work the condensate line.
Lose wire came off secondary control causing motor not to run. System is operational, replaced all filter client provided as they did not have last time.
Tech arrived on site. Installed new smart hub. S30 powered up. S30 would come up offline. Could not get into settings. It was locked out. Need to order new S30 with new smart hub.
Performed AC diagnostic On Bryant condensing unit for downstairs. Upon arrival client stated that repairs have recently been done on downstairs unit and noticed about a couple days ago it was no longer blowing cold air and was not drop in temperature on the thermostat. Found the outdoor condensing unit for downstairs duel secondary motor control is defective on fan side terminal. Installed new duel secondary motor control and fan motor is operational. Asked client if any power outages have occurred recently into his knowledge she has not seen. Client is aware that system is old and repairs are Band-Aids for the meanwhile. System is now cooling turn for winter maintenance in the fall
Assisted mike with evaporator change out Replaced the evaporator coil. Braised with nitrogen and clean copper connections. Pressure tested system for leaks. Pulled vacuum below 500 microns and charged additional r410A into system. Tested and confirmed proper supply temperatures.
Performed AC maintenance on a Lennox condenser. Systems cooling temperature split is 20 degrees. Filter was changed today with 20% off per office request. Indoor blower is clean and amping ok. Condensate lines are clear and pump is working well. Outdoor unit was chemically washed. Starting components are within range. Compressor and fan amp readings were recorded and are ok at this time. Refrigerant level is ok. Electrical protection was installed today. System was running at end of appointment.
Upon arrival found motor to not be up and running, found secondary control to be low, client has a turbo 200 capacitor that has another terminal for 5 mfd. system is operational. Blower wheel is dirty. Filters are extremely dirty. Secondary control inside is weak. System is operational and cooling with a 20 degree split. Property manager will call if home owner wants to do membership.
Found uv leak dye in the evaporator coil. This is a manufacturer leak and the coil and labor is covered under warranty.
Upon arrival performed maintenance on hvac unit. Client says system is working well, cools home efficiently. Opened up condenser and washed out coils, also took all debree that was getting stuck on caging. Gave system a clean wash. Primary and secondary motor controls are in range. Hardstart kit is in working order. Refrigerant levels are in range. Temp splits are good. Merv 16 filter client just replaced. Blower wheel has minor dust. Client knows she needs to replace in soon, but wants 2 more years. Advised we can keep on maintenance program so if anything pops up we can catch before it breaks down.
Tech arrived on site. No power to the S30. 24v AC was going into the smart hub but no 12DC was coming out. Need to order and replace smart hub. Itâ€™s possible the S30 is defective as well. Will confirm once smart hub is installed.
Arrived on site to perform diagnostic on 8 year old Goodman system. Homeowner states that system is not cooling and outdoor fan is not turning on. He is pretty handy and ordered and replaced the capacitor but system is still not cooling. Cycled system for cooling. Indoor unit kicks on and starts blowing air, but just warm air. Outdoor unit is completely unresponsive. Checked outdoor unit electrical and system components. Verified that capacitor was installed and wired correctly. Found that unit was recieving proper low voltage command but primary motor control was not engaging. Primary motor control is bad and needs to be replaced. With approval replaced primary motor control. Cycled system for cooling , unit kicked on and started cooling. Verified proper refrigerant charge and system is producing proper temperature split. Amp draws on compressor in range. Condenser fan motor is amping over max capacity and has started to leak oil as well. Went over full findings and recommendations wi
Performed AC diagnostic on 2002 Bryant condensing unit for upstairs. Upon arrival Larry stated that the system may have not been keeping up a temperature the last time he ran it and thought it was a bit hotter than usual. During my troubleshooting I found multiple points concerns are addressed with Larry. Upstairs- 1. System is low on R22 refrigerant 2. System Contained R22 which was completely phased out January 1, 2020. 3. Condenser fan motor has significant oil leakage coming from Bearing and can lead to failure from locking up or overheating. 4. Duel secondary motor control is weak on hermetic side terminal due to compressor using more power than needing 5. Compressor saver kit can be added to reduce start Amperage and reduce wear and tear to heart of system. 6. Power disconnect was not supply with fuses or surge protection 7. Recommend that leak dye is injected into system to help pinpoint and locate 8. System had a 15Â° split 9. Upstairs drain line on primary PVC was backed up wi
Preformed circuitboard replacement on Payne unit. Installed new board and tested All was operational. Verified amps on compressor and it is using a high amp draw due to its age. This is an indication that the system is on borrowed time at this time. Upon departure homeowner was noticed of the condition of his system.
Recharged system with fresh r410a and leak tested equipment. Injected the system with uv dye.
Performed AC diagnostic on 1989 Payne unit. Upon my diagnostic client stated that he is a renter and will be handling payment for today. Heâ€™s not sure when the system broke but realized this weekend when it wasnâ€™t working. What I was able to find was that the outdoor condensing unit was functional but not receiving 24 V low-voltage from the furnace indoor. So I did some troubleshooting on the circuitboard inside the furnace and found multiple burn marks on Electrical Diodes and the board was an overall in very bad condition. After trying to directly jump cooling at the brains of the system there was no sign that power was making it across the circuitboard anymore. this was ultimately caused by a power outage/old equipment That made the board become defective. There is a board in stock at the supply house and I was able to pick up although Tenant was not expecting repair to be that much, So he will relay this over to the property manager and see what they want do. The system is from
Performed AC repairs on both Downstairs and upstairs condenser. Member warranty is one year and all parts were installed. Reset and tested system and it is cooling at this moment. Client would also like 5 inch filter rack option sent to her.
Summer AC Maintenance Performed Upon arrival system is working and operational. I began my maintenance at the outdoor condenser by breaking it down and cleaning with water and coil solution removing dirt and debris. I inspected electrical components for wear and tight connections. Tested amp draws on system. Checked refrigerant pressures and charge, noted variance in subcool number, potential debris in refrigerant cycle. Upon inspection of outdoor unit I found the low voltage wiring to be broken and non insulated, potentially chewed upon by dog or rodent. I found the compressor to be pulling high amperage upon start up as well as the secondary motor control to be well below its value. Recommend a hard start kit to be added and the motor control to be replaced. I then proceeded to the indoor furnace unit. I added a filter into the system as there wasnâ€™t one. I checked electricals ensuring tight connections. Inspected blower compartment for proper balance and dust and debris. Checked
Thermostat screen was not operational on arrival, system is cooling and acknowledging control but the display is frozen on the load screen. Replaced with a new M30 thermostat under warranty and updated system settings. Also updated WiFi setting and tested equipment, system is working properly at this time.
AC Maintenance, Upon arrival system is working and operational. I began the Maintenance outside at the condenser, I broke down the condenser and clean the condenser coil with water and our coil solution. I then checked the electrical components, and measured their amp draws. Found heavy pitting on starter. I also tested system refrigerant charge. I proceeded into the attic to check the indoor furnace unit. I checked electrical components making sure all connections are tight, inspected the blower wheel compartment for proper balance and dust or debris on the blower wheel. Also checked out the filter and swapped with a new filter. Recommended surge protection on outdoor unit to ensure the longevity of the unit and protect eRecommended surge protection on outdoor unit to ensure the longevity of the unit and protect the electrical components. Upon departure system is working and operational. Thank you for allowing us to maintain your Air conditioner, - Shane
Inspected system for operation and found system cooling properly with good temperature splits and adequate refrigerant charge. Measured the thermostat calibration and found that after running the system for 20 min the control is off by 2 degrees. The system will shut off after reaching 1 degree below its set point and this is normal but the thermostat was reading 72 and my temperature probe was reading 70. Replaced thermostat with and easy to use Blue Easy Reader thermostat.
$300 will be issued first thing 6/21 to Clients Card. Mateo will be in contact with Service Finance at the same time refunded is issued to increase balance by $2,705
Performed AC diagnostic on 2010 Goodman condenser. Upon my diagnostic apparently the system it stopped running yesterday while it was on and is no longer cooling the home. 1. Found the red wire In the attic was burnt off due to the outdoor starter on the condenser hat starts the system. 2. Starter showed signs of pitting and burn marks on contact points and was creating a very loud buzzing noise due to weak low voltage coil. 3. System was also fluctuating on the pressures indicating that thereâ€™s a contaminate inside the system and it was also slightly low. there was a leak in the past And Is still leaking out at this moment. 4. Amperage for compressor was very high due to wear and tear and will just put the compressor at a higher risk of failing. 5. Outdoor Fan motor was also exceeding recommended Amperage Range Discuss fall condition with Amy and she needs to talk it over with her son regarding what they would like to do but would only want to go through with the minimum repair