Temecula, CA

Same tech both times. Very friendly and knowledgeable. Gives us a peace of mind.

Very friendly and thorough..

This was second incident of Lennox a/c system not cooling properly since installation in 2017. Service tech, Luke, quickly determined freon level low again - and put additional coolant and “dye” into system. He explained that a follow up visit to resolve issue will be scheduled after dye has migrated through system and reveals source of leak (2 weeks). Luke was professional, efficient - and most appreciated ..... clearly explained issue and steps to resolve. Would be pleased to see Luke as the tech who comes back to finalize repair. Thank you, Dennis & Nancy Voss

Luke came by to service my A/C today and arrived 45 minutes earlier than I expected. He was very professional and clearly communicated everything I needed to know. In less than 1 hour he was done and I now have a cool house again. Like all the other hundreds of satisfied customers, you can add me to that list. 👍

Tyler has been to my home before to service the Air Conditioner. He is truly a great person working for Cool Air Solutions. He calls before arriving. Very respectful and always explains work completed during his visit. Good job Tyler !

You guys did a great job we really like Jason he's very direct very honest I would like to have them come out to my house in the fall when I have my next check up

Everything was explained to me in detail so I could understand it.

Luke was very professional and precise in his diagnosis and repair

Brian is knowledgeable, patiently explained every question, thorough, caring, great customer service. I highly recommend him. Kimberly was very friendly, helpful and was able to expedite getting someone out same day. That was a blessing.

He figured out what was wrong and fixed

Luke worked tiredlessly at the end of the day to complete, my maintenance and repair. He could easily have said, its late, we can finish another day, but he completed the work. I feel my AC system will work at a more efficient level, now, with the summer heat on its way! He gave me all the options for future repairs...those that can wait, and the immediate needs. He explained about the parts, and how they operate.....writing it all down clearly so I can refer to his recommendations, in the near future! I recommend Cool Air Solutions , to my friends Its refreshing to use a service with the utmost integrity, also, Marvin had been here, a few months before, also, very good quality work! replacing my thermostats AND Jay had been here, & prepared an entire quote for possible future replacement of entire system

Awesome Service!

Any machine or complicated device with moving parts requires maintenance to continue to function as expected. What can be better than that maintenance being expertly applied and on a routine schedule by professionals? Nothing. The value in Cool Air’s service today was clearly evident as per usual, and the technician, Brian, performed expertly with the highest standards of knowledge, efficiency, professionalism and courtesy. This type of service extends the value of a homeowner’s investment like nothing else can.

As always very pleased with my technician. On time, effective, pleasent and professional

Michael P did a great job inspecting my air conditioner. He’s well informed & provided very useful information! He even wanted to clean the outside unit. Really appreciate the thorough service he provided!

Technician was on time and courteous. He explained everything to me in detail and gave me choices regarding immediate problems with AC unit and ones that could wait a bit. Did not feel like I was being sold repairs that weren't necessary like some other AC companies I've dealt with. Glad I chose this company over my home warranty insurance company.

Mike did a great job getting my system summer ready.

Great Service

Semi annual inspection of system

Maintenance

This is regarding the inspection performed by Marvin; he arrived on time and was very courteous and thorough in his inspection; he preformed a thorough cleaning of both AC Units. The report provided a detailed specs of the Units and the measured performance! His recommendations will be considered, accordingly.

Had an issue finding our home..After he finally arrived, Brian was professional and efficient with his time..

Outstanding customer service. Highly attentive in resolving your HVAC problem immediately. Brian Hawkins is a top tier technician with superior technical knowledge and skills to repair any problem that is presented to him. He will explain his findings and analysis in an easily understood conversation even if you aren't educated in air conditioning operations.

Efficient, courteous and friendly. Great Job. Love Cool Air Solutions!!!!

my first experience from the Cool Air service technician. they checked out my new system and offered a few recommendations to improve our satisfaction with the Lennox Heating and A/C system.