Menifee, CA

Nichole and Brian went way beyond what is normally expected for customer service. After hours on Friday, my air conditioning system shut down (a 95+ degree day). A call to CAS was answered by Nichole. I explained the situation to her and she found where Brian was, contacted him, and had him contact me. Brian called me after 7pm and guided me thru the procedure of re-setting the water sensor switch. Air came back on. PS. Had CAS back on Monday to replace the bad sensor. I'm a happy camper!!!

Still waiting for my invoice and service contract !

Jason was very professional. He was straight and to the point on what needed to be fixed and what our options were. He was very respectful and worked in a timely manner to get the job done. When it is time for us to get a whole new unit we will definitely be calling the company back

Great Service, Very Polite, Honest, Covers everything detail and/or question

Great service

Brian was very helpful and explained everything in detail. Excellent service.

Great

Great service and very professional

Very professional and helpful.

service was great

Menifee ca

Great service very respectful

Awesome service. Trust them completely.

I was very impressed with Nick Wilson's professional demeanor. He was extremely pleasant and very knowledgeable in accessing our heating unit. Nick clearly stated all his findings and arranged for a supervisor to visit soon to verify a possible new problem area.He made us feel confident that any new issues would be promptly fixed. We thank this gentleman for his excellent service.

He was very polite, worked quickly and was awesome.

Great experience, Professional and great customer service

Our experience was a great one the person that came out was very helpful

Equipment continues to operate well so service quality is very good. Was told that there will be only one service call a year (instead of two) yet the cost continues to creep up. Since your costs will be less how about sharing the savings with your customers? Was told that if I signed up for the yearly service I would receive a $30 discount on the filter ($50 -30 =20) Can I have that in writing?

Technician was friendly and checked the system very thoroughly.

excellent. professional work from marvin

Great service by the tech

Not only was the service excellent but expedited for such a hot day. That was greatly appreciated. Thank You!

great service and price

I was very impressed with the scheduling, confirmation, and arrival time for our AC tune-up appt. Michael did an excellent job explaining what he was doing and making recommendation. There was no pressure...just the tune-up and inspection as promised. Michael even wore shoe covers into our home. We scheduled some follow-up work to re-route some venting so more air will come into one of the bedrooms. Super happy!!

I would like to complement and thank Marvin our technician. He was very polite, curtious, business oriented, explained things very well and did not push a bunch of added services on us. He seems to do a through job and that was greatly appreciated.